Keyboard and Mouse

FAQs

1. How can I place an order? 

You can place the order in person or through email.

 

Email us : shop@504stitches.com and we will create a quote for you. 

 

2. How long is production time? 

Standard production time is 10 - 14 business days; for regular order (Require no Art designs). 

 

Art design orders: Every order is different, we do NOT guarantee an specific date for orders with Front or Back middle designs. 

 

3.  Can I have my order rushed?

Yes, orders can be rushed for an additional charge. The cost of the rush fee will depend on how fast you want the order.  Please note that this is a request upon approval.

 

4. Can I cancel an order?

Once you have placed your order you have 24 hours to make any changes. After that time we put your order into production and no longer will be able to cancel it. 

 

5. Can I return a product?

There are NO returns accepted. If a mistake on our side was made on a garment, we will remake it, or give you store credit (based upon approval) 

6. Can I receive a refund?

NO, because all orders are customized; we have a no refund policy. 

7. Other Questions

If you have any other question, please send us an email: shop@504stitches.com

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